Return & Exchange Policy
Order Cancellation
If you wish to cancel your order, you may write to us within 24 hours of placing the order at info.karnam@gmail.com the payment will be returned in the same mode as received within 7-15 days.
Return or exchange
We hope you love everything that you order from us we make every product with love and care. However, it may have some issue for individual body type, or may be monitor's display or something else. Please write us to return or exchange at info.karnam@gmail.com with subject line mentioned product name and order id.
If your product is delivered to you with tampered or damaged packaging please do not accept the package and return to us. We will replace the product with brand new product with no additional cost.
All products should be returned with the tags intact and in their original packaging, in an unwashed and undamaged condition, please be careful while trying on items.
Returns/exchange within 10-12 days of purchase and the payment will be returned in the same mode as received within 7-15 days.
You will be responsible for paying for your own shipping costs for returning or exchanging your item.
Pieces bought in sale/ special pricing are non-refundable and non-returnable. In case of a fit issue we can exchange the size for the same style.
Made to Order
Please note that you will not be entitled to cancel or return an order for any customised or made to order item unless the product is faulty or not as discussed.